Client Services

Autosys, Data center-Enterprise Batch Scheduling

This position will oversee and actively provide technical support for operations and environment support aspects of the Enterprise Batch Scheduling infrastructure which serves customers, engineering staff, user-support personnel and others in the organization.

Essential Job Functions:
 Designs, implements, customize, maintain and administer enterprise batch schedules.
 Performs daily oversight of all enterprise batch schedules. Monitors performance and perform problem determination.
 Performs Incident resolution, Problem Determination and Root Cause Analysis.
 Oversees installations, monitoring and managing of all enterprise batch schedules.
 Implements security model to prevent unauthorized access to system and reports any violations.
 Monitors and tunes system to achieve optimum performance levels.
 Continually investigates and introduces process improvement measures and presents suggestions to Director of Operations Center and others for consideration.
 Evaluates industry trends, standards and new technologies to recommend change
 Interacts regularly with Metrics team, developers, engineers, and the IT outsourcer to ensure the Company’s Reliability, Availability and Serviceability (RAS) metrics are sustained and improved from current level.
 Develops and directs enhancement of job monitoring, reporting, error handling and recovery to ensure customer satisfaction, improved operational efficiency, and improved employee technical knowledge and training.
 In conjunction with Internal Audit (IA), ensures business objectives and risks are effectively managed.
 Develop a relationship with business unit customers based on understanding their needs and partnering on developing solutions.
 Partner with project technical leads to ensure technology solution and staff are in line with customer expectations and overall technology vision and goals
 Coordinate with external project teams / resources, as needed.
 Frequently communicate progress and issues.
 Ensure compliance with standard practices, processes and enterprise standards.

Education / Experience Requirements:
 Bachelor’s degree in computer science or related field.
 2 – 4 years of hands-on experience as a Enterprise Batch Tool Administrator, with a specific concentration in Autosys
 2 – 3 years of experience in a production data center
 Passionate for delivering products and/or platforms and not one-off projects
 Demonstrated ability to delivery projects of high complexity and risk.
 Proven ability to negotiate competing features with customers, ensuring an achievable commitment.
 Proven ability to develop and maintain vendor relationships.
 Outstanding communication, organization, time management, interpersonal and management skills.
 Excellent problem identification, analysis and solving skills.
 Excellent written and oral communication skills.