CCNP or CCDP Network Engineer

The Senior Network Engineer provides primary leadership and is the secondary backup for one or more information technology services.

PRIMARY DUTIES:
*   Supports the matrix lead in the assessment of current services and the development of the annual maintenance program.
*   Provides deep, service and product specific knowledge in their assigned service areas for project delivery, problem management and issue resolution.
*   Develops services and product specific skills in their assigned service teams.
*   Acts as the Operations lead on projects implemented by the enterprise architecture group.
*   Oversees the implementation and management of enterprise-wide IT systems.
*   Deploys, configures, and maintains the health of various infrastructure systems.
*   Responsible for the day to day sustaining activities for the global enterprise.
*   Develops, maintains, and executes documentation, policies, and procedures.
*   Provides project management on assigned projects.
*   Provides Tier 3 highest level internal escalation support for all systems and platforms.
*   Analyzes and maintains periodic service performance data to ensure optimal usage of the resources available.
*   Leads and is responsible for the completion of tasks, change controls, and responses to escalations and alerts for other engineers.
*   Responsible for the execution and maintenance of Operational Calendars, Change Management Control Process and Incident & Problem Reporting and Tracking
*   Use and compliance with the Systems Development Life Cycle (SDLC) standards when developing solutions
*   Adherence to published Project Management Policies & Procedures
*   Provides on-call support 24 x 7 as needed.
*   Take on responsibilities as a backup or alternate for other IT staff.
*   Cover and resolve any outstanding Service Desk related issues in an effort to help all IT members resolve tickets as quickly and efficiently as possible.
*   Periodic travel required.

BASIC QUALIFICATIONS:
*   7+ years experience in the design and operation of an enterprise networking environment.
*   5+ years experience with Cisco routers, switches and firewalls.
*   Bachelor*s degree or equivalent job experience.
*   CCNP or CCDP certification.
*   2 + years Project Management Experience.

PREFERRED SKILLS:
*   Thorough knowledge and understanding of routing protocols such as BGP in a multi-home ISP environment, OSPF, and EIGRP.
*   Thorough understanding of DNS.
*   Experience with Cisco VOIP Solutions (CUCM, CUCME, UNITY, H323, MGCP).
*   Experience and understanding of QOS and VOIP solutions throughout an enterprise environment.
*   Understands and applied policies and procedures.
*   Understands and applies ITILv3 policies and procedures.