Windows System Administrator

This position will actively provide technical support for operations and environment support aspects for the Windows infrastructure which serves customers, engineering staff, user-support personnel and others in the organization. 

Essential Job Functions:
Design, implement, customize, maintain and administer Windows operating system and system software products.
Performs Incident resolution, Problem Determination and Root Cause Analysis.  (i.e., hardware and software diagnostic tools to monitor performance and perform problem determination).  Familiarity with hardware and software diagnostic tools to monitor performance and perform problem determination.
Oversees installations, monitoring and managing change to servers (Overall Change Management for Servers).
Oversees implementation of security guidelines in order to prevent unauthorized access to servers and report any violations.
Monitors and tunes Windows operating systems to achieve optimum performance levels in standalone and multi-tiered environments.  Continually investigates and introduces process improvement measures.
In collaboration with System Engineering, Network Engineering and Operations teams, solves operational issues and develops corrective actions, as needed.
Interacts regularly with Metrics team, developers, engineers, and other IT teams to ensure the Company’s Reliability, Availability and Serviceability (RAS) metrics are sustained and improved from current level.
Partner with project technical leads to ensure technology solution and staff are in line with customer expectations and overall technology vision and goals
Coordinate with external project teams / resources, as needed.
Frequently communicate progress and issues.
Ensure compliance with standard practices, processes and enterprise standards.
Willing to work on an alternative schedule to extend team’s after hours support coverage (evenings and / or weekends) for scheduled changes.
After hours incident/problem support (evenings and / or weekends) will be required on a rotational on-call basis.

Experience Requirements:
Bachelor’s degree in computer science or related field.
2 – 5 years of hands-on experience as a System Administrator in a Windows 2008 / 2003 environment.
1 – 2 years of supporting IIS, ASP and .NET applications.
1 – 3  years of experience in a production data center.
Hands on Power Shell and SQL Scripting experience, a plus.
Passionate for delivering products and/or platforms and not one-off projects
Demonstrated ability to delivery projects of high complexity and risk.
Proven ability to negotiate competing features with customers, ensuring an achievable commitment.
Proven ability to develop and maintain vendor relationships.
Outstanding communication, organization, time management, interpersonal and management skills.
Excellent problem identification, analysis and solving skills.
Excellent written and oral communication skills.