Director of Network Operations

We are seeking a Director of Network Operations for our client who will be responsible for the implementation, configuration, and maintenance of systems and processes to ensure the availability and consistent performance of the company’s technical infrastructure.

The employee will also assist in architectural and solutions design and will mentor other IS Team members.  This is a “hands-on” position requiring solid technical skills, along with solid leadership, communications skills, and the ability to manage all aspects of a complex project.

Overview of Existing Technical Infrastructure:

• Microsoft Active Directory
• Microsoft Exchange
• Blackberry Enterprise Server
• Microsoft file and print servers
• NetApp SAN
• Microsoft SQL servers
• Microsoft SCCM
• Microsoft SharePoint servers
• Citrix XenApp
• VMWare vSphere
• Cisco Networking
• Cisco VoIP (CallManager and Unity)
• Microsoft OCS
• Multisite MPLS WAN
• VPN connectivity including point-to-point and remote access
• Primarily Microsoft desktops and laptops

Responsibilities:
• Project management, including responsibility for technical work, communications, and coordination with various technical and non-technical employees.
• Configure and maintain servers and processes across multiple environments, including monitoring of system health and performance, automating regular processes, scheduling upgrades, and assisting with delivery issues.
• Research, troubleshoot, track issues, and document changes to various parts of the infrastructure platforms and networks.
• Planning, set up and integration of remote offices
• Serve as a point person to analyze, solve and support customer issues.
• Contribute to the creation and maintenance of business continuity and disaster recovery plans.

Basic Qualifications
• At least 5 years experience in Microsoft and Cisco platform administration
• Minimum of a Bachelor’s degree required
• Ability to manage and lead large-scale projects from inception to implementation

Ideal Qualifications

• Experience troubleshooting and finding solutions to a complex problem
• Ability to work in a rapidly changing environment
• Ability to communicate ideas and expectations effectively
• Experience working within a team environment